Our goal as yours, is to help reduce the possible risk of spreading COVID-19 among our employees, agents, & community while maintaining quality service. 

Heffner Agency has implemented:​​​
  • Cloud remote office access with 'live' phone service
  • Absenteeism planning which meets NY guidelines
  • 14-day leave for workers if exposed to COVID-19
  • Limiting office visitors to essential business only​
  • CDC approved  cleaning  services as necessary
  • Pandemic preparedness plan review & testing
We are keeping up to date with info from New York State, along with other government agencies including the World Health Organization (WHO), and the Center for Disease Control & Prevention (CDC). We will  quickly adapt our strategy as needed based on ever changing conditions. 
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​​Most importantly, be safe out there.


​SWITCHBOARD OPERATOR:  (212) 349-5200​ (Weekdays 9 am to 5 pm excluding lunch hour, holidays & vacation)
Please also use the direct phone number list below for each department and employee.
For network security, we do not list email addresses on a public website.